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Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Why when they open on their phone via the app is the time and date of the meeting not showing up? The meeting link alone does not expose a date and time for the meeting - unless the meeting requires registration and you are sending them a registration link.
To send an invitation with the date and time you need to include the full text of the invitation - or use Outlook or Google Calendar, or something similar. Seems that this should be automated.
If you are sending the invitation using your Outlook calendar, there is actually no need include any text about date and time in body of the message in fact you can remove that part of the text.
From that sense, it is fully automated. Thanks Rupert, yes that makes some sense. However clients open the invite where they first receive it - in their inbox and not in their calendar. If the recipient is opening the invite even from their Outlook Inbox, Outlook will show the time and converted time in a banner above the email, without needing to go to the Calendar at all. I completely agree again So when is the zoom meeting?
We dont know do we. How do we find out? Then we realized "OH Dear - we have another meeting at that time. So now, instead of a 10 second reponse "No I cant come" I have to now find the pesons email, wriote to them, apologise that I accepted but now I cant go, And Rupert goes silent. This is exactly why Zoom stock has tanked since the pandemic. They can't seem to see the obvious and understand common sense. Do they even use their own product? For example, how about providing a way for us to see what we look like on our own camera during a meeting instead of just a thumbnail??
There are other email clients. Thunderbird for example. It asks if I want to accept the invite or decline when I get an invitation. Most normal people don't. Will you address this issue or just tell us that we don't have a problem?
Once that has been selected, I get a pop-up that allows me to copy the data to the clipboard so that I can send that information via email. It also gives me the option to save an ICS file which I can then import into the calendaring tool of my choice. Below is a snippet of that window. Also below is a snippet of the info that it contains which does include the date and time along with the link to join the meeting. I've obviously blanked out parts for security reasons.
Please help me to understand if you are using the web client for scheduling or the full Zoom Desktop Client or perhaps the Zoom Mobile Client. This information will be helpful in determining where the gap may be with the Zoom invitation. In the web portal, there is a link to copy the meeting invitation. In both of the methods that you can schedule meetings, the details for the start time and date are included. Can you replicate the process you are using to create meetings?
I can't afford to ignore Zoom invites even when there is no information in them as to the meeting time or date, so I am constantly making folks aware of ZOOMs stupidities so that when I come back after accepting an invite to tell them sorry, they understand it's ZOOM not me Just fix it ZOOM and recognize it is actually a problem for many users Of course we can't blame Rupert, but one would think that if whoever is responsible for marketing this junky yet popular product, whoever answers to the board of directors, would at least monitor user feedback here.
Well look no further than this very forum post. Could it be because people started using it and realizing what a POS it is and how it is not evolving or improving?
Here at the Zoom Community, we ask that all members treat each other with respect and are polite towards one another. I thank you for your feedback and suggestions to improve our Zoom platform! I can assure you that our Community team provides insights from this forum to our product teams, however specific feature requests are managed through zoom. I encourage you to submit your idea there, where the information will reach the relevant product team for review.
Once again, please be kind and considerate to other Zoom users and members of this community who are trying to help and assist as best they can. Thank you all for your continued contributions. I would offer frustration is a form of communication. As a company Zoom needs to understand and prioritize fixes and features - you can't do that if all feedback is put thru the 'Pleasant' Filter.
Additionally, When people express emotion it means they are engaged with your product Which is what you want. The one's who don't care are all - you've lost as a customer. Spot on Jack and my apologies Carla if Rupert is another member, I had assumed that he worked for Zoom, and therefore the directed frustration would be appropriate. As users we have wasted enough time and cost already because of poor or lacking features. Restart your Outlook. You're response is highly appreciated. Please let me know if the issue is fixed, if not, we will find another way.
Please let me know if you need further assistance. Keep safe always. Sincerely, Antonio. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Anton. U's post on August 2, Thanks for your reply! I have Outlook open and when I go up to file, I see no option for account information. New, open, close, save, save as etc. Using a Mac if it makes a difference.
Thanks for your help! Hello MichaelDiamond2, Thanks for the response. Sorry it was for Windows steps. Please see link below on how to check add-ins for Outlook Mac.
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